Run Forrest Run! And other important lessons about service.
by Stan Faryna
Michael Brenner writes, “focus on customers and run like never before.”
I pondered what this should mean. It could mean many things as Michael himself suggests. But what should it mean – if it is addressed by greatness. I pondered this across the day and into the evening. In the middle of the night, I awoke. It came to me just then. Forrest Gump.
A clip from the movie, Forrest Gump
That wasn’t the only thing that I thought about yesterday.
Jim Yong Kim, soon to be President of the World Bank, once wrote:
We see widespread efforts to make people feel helpless, as if there is some kind of mysterious economic law that forces things to happen in a particular way, like the law of gravitation. Yet belief in such an immutable law is simply ‘nonsense.’ These are all human institutions, they are subject to human will, and they can be eliminated like other tyrannical institutions have been.
Jack Steiner writes in a reply to a comment to his Twitter is Dead- Long Live Twitter:
Those third party tools go a long way but I also think they have helped create some of the noise and dissonance we see on Twitter.
Weinberger dismisses the information problematic of drinking directly from the fire hose. While suggesting that knowledge is dead (scientific process in its institutional form is dead), he celebrates the abundance and anarchy of information (insightful, wrong, counterfeit, or otherwise). Some may foolishly consume more than they can manage (or drink the kool-aid) as do gluttons, junkies, and the weak-minded, but Weingberger suggests that the rest of us need only exercise individual rationality, responsibility, and good judgment as we drink and contribute to the collective consciousness.
Finally, there’s a Washington Post story about a homeless daddy and his one year old baby girl. Juan Jordan’s frustrations remind me of what Bruce Sallan was saying in his blog post, An Ironic Father-Son Story.
It isn’t what’s between your legs that determine a good parent; it’s what’s between your ears and in your heart.
Some will see these five samples of information (as I have described above ) as unrelated, disparate ideas. For me, they come together like parts in a Chinese puzzle box. Like an 1812 Overture.
Pyotr Ilyich Tchaikovsky, 1812 Overture
One thing is missing, however. One thing to forever shatter the darkness with a hot, indestructible spark that does not fade or diminish. Hope – a hope that can only burn brighter and, as it burns brighter, it devours the long night – inch by inch.
Therefore, I leave you with the wisdom of Mrs. Gump (Forrest’s mother):
You have to do the best with what God gave you.
This is not a recommendation. It is a test. It is destiny. Yours. Mine. Ours.
18 April 2012
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