The Hero School Review: Magik, Phoenix Flare, Phoenix Pinion and More

October 1, 2012

The Hero School Review: Magik, Phoenix Flare, Phoenix Pinion and More

Captain America

Credits: Concept by Stan Faryna. Artwork by Tabitha Moon.

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T H E   H E R O   S C H O O L   R E V I E W     I S S U E   NO.  5

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The Review for Gold Gear, Heros, Uniforms and Loot in Playdom’s Marvel Avengers Alliance Game for Facebook and Playdom.com

Edited by Stan Faryna

Beauty School Drop Out from the Motion Picture, Grease

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What Disney-Playdom can teach you about the value of bad customer service

May 28, 2012

An unbelievable, true story…

by Stan Faryna

Stan Faryna

Recently, I experienced a payment error with the Disney Interactive Media Group via Facebook. I submitted an electronic support request. Seven days later this is the reply that I received:

We would like to invite you to give us feedback regarding ticket # 1604393.

You can give feedback by taking this brief survey: 
https://www.surveymonkey.com/s/2G38QRS?c=cbroderick+Blue+1604393+Playdom

We look forward to hearing from you, 
Playdom Game Services

The survey asked me how I rate their customer service. Really.

John Lennon, Power To The People

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Are you a princess? And other social media DOHs! Five Minute Therapy

July 13, 2011

What is a princess?

Does a hat make a princess? Because the wedding of Princess Beatrice seemed to be all about the hat.

I’m serious! I quickly typed, What is a princess?, into Google and the search results were all about princess hats. Pages and pages about the teletubby-ish antenna she wore to the wedding.

Ok, I can admit that the “w” didn’t register on the key punch. But I think the universe was trying to tell me something. [grin]

But if not a hat makes a princess, how about diamond encrusted pumps? Carrie of Sex In The City thought so. Manolo Blahnik to be specific!

Journey, Don’t Stop Believing

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Social City: Cheats, Bugs or Bust 1.1

July 28, 2010

Below, Paul Simon performing Graceland at a South African concert in Zimbabwe:

Looking for CastleVille cheats, a Castleville guideCar Town cheatsGo Fishing cheats or Marvel Avengers Alliance walk throughs? Click the orange text links.

 

Saving Graceland

Graceland is in trouble!

Stan’s town needs your help.

Oh Noes!

The game they got going in Social City is as deep as a puddle. Nevermind the toxic, oily (but pretty) rainbow shimmer of the new Tudor Mayoral Estate. I think Billy got knocked around there once. Or twice. Billy who? Billy Shakespeare, of course. But that’s just a rumor – mind you.

The Mayor of Graceland is considering resignation. And Graceland will be no more. It will fall apart. Factories will grind to a halt and the people of Graceland will get laid off. Public services will stop. People will move out. There will be rioting mimes. Killer robots. Cute kittens left in trees. Fires in the historic downtown. Potholes that swallow whole cars.

Organize a rescue mission!

Your reward should be something like 100 Gazillion City Bucks.

Maybe, it should be a lot more. But heck, they only offered 100 City Bucks to the contest winner who came up with the most popular building to add to the “store”. That’s comes out to about 5 bucks for which you may or may not be taxed. Brian Drake, Playdom’s Social City Community Manager, must think we all live in a low population, under-developed village in India or South America- if they can imagine that we could appreciate the symbolic value of that prize.

A truly symbolic reward would be 1000 City Bucks and it would include credit to the lucky guy or girl in the object information. That credit would include their F/B pic and a working link to their F/B account. Better still, there should be 20 winners – not just one. Because, most likely, they will eventually use more than 20 object suggestions – if not hundreds.

Anyway, what’s up with the five bucks?

Is that what they are paying to sweat shops in India, South America or China for all those Social City goodies they want to raffle off and sell to us? <grin> It’s not unheard of! Read the rest of this entry »